Analysing User Needs

Finding out what the real user requirements are is the first step in building better networks. A combination of analysing trends, gathering customer requirements and interactive user support is vital for gathering enough information to make informed choices for following users.

Time: Wednesday, May 17 from 14:00 to 15:30 Archived streams are available per presentation.
Location: D
Chair: Ingrid Melve UNINETT (NO)

Presentations in this session:

Title Speaker  
Trends in Network Capacity and Traffic Mike Norris (HEAnet)
Gathering Customer Requirements Magnus Strømdal (UNINETT)
User Support: a mechanism to support the research community John Chevers (DANTE)